Coronavirus COVID-19

 The practice is open by appointment only, for all your essential eyecare needs. Please phone to make an appointment or speak to a member of staff before attending the practice.  

01246 275847

Elliott and Heath want to protect both our staff and our patients.  We are currently offering telephone consultations for emergency eye-care, spectacles & contact lenses along with face to face consultations if required.  Please do not attend the practice if you or anyone in your household has had COVID – 19 symptoms.    You will be asked to wash your hands or sanitise on entering the practice.

Please wear a mask, if you feel you are exempt please inform us before you visit the practice so allowances can be made. If you are unable to wear a mask additional safety procedures will need to be put in place and close contact examinations will-not be performed to keep both yourself and our staff safe. We will only see individuals who are unable to wear a mask for emergency eye-care and at the end of the day so rooms can be left overnight to ventilate.  If you are unable to wear a mask you may be redirected to hospital care where they have additional personal protective equipment.

If you need to bring family/friends/children to your appointment, please let us know in advance so we can accommodate them.  They may be asked to wait outside to minimise the number in the practice.

When you arrive the door may be locked to control the number of visitors at any one time.  You can contact the practice by “what’s app” using the above phone number, email or phone to speak to a member of staff and book an appointment.